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Everything you need to know about your order shipping process!

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How do I create an account?

How does my subscription work?

Do I have to get a subscription?

Do you offer any samples?

What if I don't need any more products?

Can I skip my orders?

How do I update my account details?

How do I use your passwordless login?

How do I reset my password?

What is a subscription?

Do subscriptions give me a discount?

Do you ship internationally?

How do I create a subscription?

When will I receive my subscription order?

How do I edit my subscription?

How do I cancel my subscription?

How often should I set my subscription frequency for?

Account & FAQ

Nexwear Commitment

Are these for overnight use?

Do you offer men's and women's products?

How much do your underwear hold?

How do I know what size underwear to order?

Are your underwear made for fecal incontinence?

Performance

Which is the front versus the back?

What is your underwear made with?

Do your underwear come in different colors?

What do these look like?

Are these machine washable?

Look & Feel

How many underwear can I purchase?

Price

Protective Underwear

How absorbent are your pads?

Do they stay in place?

How long are your pads?

Look and Feel

How much do your pads cost?

How many pads can I purchase?

Bladder Control Pads

Do my VIP reward points expire?

How do I redeem my discounts?

Can I use more than one VIP discount at once?

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How to Join to VIP club!

VIP Rewards & Discounts

Rewards Program & VIP Customers

Can I use multiple discount codes?

Where do I enter my discount code or VIP rewards coupon?

Do you have any discount codes?

Discounts & Giftcards

What payment options are available?

Can I use multiple forms of payment?

I din't receive an order confirmation email after checkout, what happened?

When is my credit card charged?

Do you accept Insurance?

Pay with a check?

Do you accept HSA & FSA cards?

Checkout

Payment

How can I track my order?

How long will it take to receive my order?

How do I make changes to a shipment?

Can I ship to multiple addresses in one purchase?

What carriers do you use to deliver my package?

Do you offer free shipping?

How much does shipping cost?

Are your shipments discreet?

Do you ship to P.O. boxes?

Can I return my order?

Can I receive a refund?

Return & Refund

Holiday Schedule 2023

Why am I leaking through my products?

What are absorbent polymers?

What is urinary incontinence?

What is the best incontinence product for me?

What causes urinary incontinence?

What are the types of urinary incontinence?

What is stress incontinence?

What is urge incontinence?

What is mixed incontinence?

What is overflow incontinence?

What is bowel incontinence?

What is bowel training?

What diet changes can help bowel incontinence?

Are there products designed only for females?

Can UTI's cause incontinence?

Does menopause cause incontinence?

Do prostate issues cause incontinence?

Are seniors more likely to experience incontinence?

How can I manage incontinence at work?

How can I manage incontinence during the hot summer?

Can exercise help incontinence?

4.	Why is good hygiene important for those living with incontinence?

Managing Incontinence

Incontinence 101

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